At Get Followers, we strive to ensure customer satisfaction with our digital services. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds
Eligibility for Refunds
To be eligible for a refund, your request must meet the following conditions:
- Service Non-Delivery: If the service you purchased was not delivered within the specified timeframe.
- Incorrect Service: If the service delivered does not match the package you purchased.
- Technical Issues: If there are technical issues with our service that we cannot resolve within a reasonable time frame.
Non-Eligibility for Refunds
Refunds will not be issued for:
- Change of Mind: If you decide that you no longer want the service after it has been delivered.
- Service Disruption: If the issue is due to changes made by social media platforms (e.g., changes in algorithms or policies).
- Partial Delivery: If a portion of the service has already been delivered.
Requesting a Refund
Process
To request a refund, please follow these steps:
- Contact Us: Email us at ea.srewollofteg@ofni with your order details and the reason for your refund request.
- Review: Our support team will review your request and respond within 3-5 business days.
- Resolution: If your request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Information to Provide
When contacting us, please include:
- Your order number
- The email address associated with the purchase
- A detailed description of the issue
Partial Refunds
In some cases, only partial refunds may be granted:
- Service Interruption: If a service was interrupted but partially delivered.
- Over-Delivery: If we delivered more than the specified amount of followers or likes.
Contact Us
If you have any questions about our refund policy, please contact us:
Email: ea.srewollofteg@ofni
Phone: +971563691036